Spark’d Newcomer Counselling
CFS’s counselling programs welcome Simcoe Muskoka residents and employees who qualify as permanent residents, protected persons (formerly known as refugees), Ukrainian Nationals with CUAET designations, and international students.
About Spark’d
Spark’d helps newcomers and their families feel connected in Simcoe County through individualized support and community programming. Our Newcomer Outreach Worker supports newcomers, immigrants, international students, and protected persons (formerly known as refugees) to connect to the community and support their overall emotional and social wellbeing.
Who We Help
Programs are available to everyone living and working in Simcoe County and the District of Muskoka. In the spirit of hope and compassion, CFS and its collaborative community partners are dedicated to providing professional counselling, education, and advocacy to heal and strengthen family and individual life.
Recognizing the importance of family context, we strive to be inclusive of persons of all abilities, religion, cultures, sexual orientation and gender identities.
Ways We Serve You
In-Person Appointments
We are working to expand our in-person opportunities every day. Please click the Book Now button to find out which options are found in your area.
Virtual Appointments
Professional counselling is now available virtually across Simcoe County and Muskoka by appointment. Book Now to secure yours.
Walk-in Appointments
Appointments are not necessary for our walk-in counselling clinics. CFS offers adult and youth walk-in clinics weekly. Visit our events pages for details.
Group Counselling
Under our MindSelf banner, Simcoe Muskoka residents and employees may register for upcoming skill-development and wellness workshops, workshop series, and groups. All are offered virtually. Book Now or visit our MindSelf or event pages for details.
Frequently Asked Questions
With the number of locations and mental health and wellbeing services offered by CFS, we know the details can become confusing.
While you can contact us at 1-888-726-2503 or info@cfssc.ca, we’ve also compiled this list of FAQs for you to browse in the meantime. Maybe your question will be on the list!
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Who is eligible to participate in CFS's Spark'd program?
Spark'd welcomes immigrants, newcomers, protected persons, international students, and Ukrainian nationals to its programs. Program participants must be Simcoe County residents, employees or students aged 18+. Individuals may self-refer.
Are there fees for Spark'd services?
No. Spark'd is a fully funded program and available to eligible participants at no cost.
What languages are available in-house for Spark'd participants?
Among CFS's staff are professionals who speak English, French, Portuguese, Spanish, Ukrainian, Punjabi, Urdu, Hindi and Arabic. They may be called in to assist with Spark'd services as required.
Is language interpretation available?
Yes. CFS subscribes to a language service that can assist with in-person, or online interpretation requirements.
Do Spark'd leaders have lived experience as newcomers?
Yes. All Spark'd progam leads have lived experience as newcomers.
Why Choose CFS?
CFS Counselling + Wellbeing is the only family service agency in Simcoe County and Muskoka. We are dedicated to offering high quality, affordable and accessible services to support the growing and changing needs of individuals, couples, families and workplaces across our region.
Inclusive Programming
CFS welcomes all members of our local communities, without the need for a referral or diagnosis. We strive to create safe spaces for everyone.
Ease of Service Access
CFS listens to our community members. We heard the call for virtual and in-person services, for both appointments and walk-in options, for free or pay-what-you-can programs, and more community-based locations – and delivered it all!
Book an Appointment
With the exception of CFS’s walk-in counselling clinics, all counselling services now require an appointment. To book your session, click the Book Now button and you’ll be directed to our online booking tool. If no appointments are currently available, please check back soon. New appointments are added daily. If you require support in securing your appointment, please call 1-888-726-2503.
Client Rights & Responsiblies
At CFS Counselling + Wellbeing, we foster a culture of mutual respect and inclusivity, where everyone feels safe and valued. We do not tolerate discriminatory or aggressive behaviors and expect all clients, staff, volunteers, and partners to contribute to this positive environment. I understand that a failure to uphold this culture of respect may result in termination of services.
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