YouthCALL: Youth Mental Health and Wellbeing

YouthCALL is the front door to mental health and wellbeing services for local youth!

About YouthCALL

YouthCALL is a dynamic and vibrant program designed to meet the unique needs of young people in our community. YouthCALL is committed to providing a supportive and enriching environment where young individuals aged 12-25 can access a wide range of services and resources to help them thrive and grow. Whether you’re seeking mental health support, career guidance, referrals to community resources or are just looking to get connected like-minded peers, YouthCALL is here to empower you to reach your full potential.

Who We Help

Programs are available to everyone living and working in Simcoe County and the District of Muskoka. In the spirit of hope and compassion, CFS and its collaborative community partners are dedicated to providing professional counselling, education, and advocacy to heal and strengthen family and individual life.

Recognizing the importance of family context, we strive to be inclusive of persons of all abilities, religion, cultures, sexual orientation and gender identities.

Ways We Serve You

Book Now



In-Person Appointments

We are working to expand our in-person opportunities every day. Please click the Book Now button to find out which options are found in your area.



Virtual Appointments

Professional counselling is now available virtually across Simcoe County and Muskoka by appointment. Book Now to secure yours.



Walk-in Appointments

Appointments are not necessary for our walk-in counselling clinics. CFS offers adult and youth walk-in clinics weekly. Visit our events pages for details.



Group Counselling

Under our MindSelf banner, Simcoe Muskoka residents and employees may register for upcoming skill-development and wellness workshops, workshop series, and groups. All are offered virtually. Book Now or visit our MindSelf or event pages for details.

Our Areas of Expertise

Anger Management

Do you control your anger, or does it control you? Learn emotional regulation.

Addiction

Experimentation may end quickly or lead to serious problems.

Depression

Focusing on you: How counselling can help balance your emotional health.

Grief & Loss

Everyone experiences grief, but each person responds to it in their own way.

Gender Identity

How do you self-identify? Counselling can help you connect with your true self.

Mental Health

MIND your mental health…it matters as much as your physical wellbeing.

Sexual Intimacy

Sexual intimacy issues for couples are common and can be resolved.

Trauma

Trauma can shake our beliefs and shatter our assumptions of trust.

Youth & Family

Challenges at home? CFS counsellors support you in building better family relationships.

Why Choose CFS?

CFS Counselling + Wellbeing is the only family service agency in Simcoe County and Muskoka. We are dedicated to offering high quality, affordable and accessible services to support the growing and changing needs of individuals, couples, families and workplaces across our region.

Inclusive Programming

CFS welcomes all members of our local communities, without the need for a referral or diagnosis. We strive to create safe spaces for everyone.

Ease of Service Access

CFS listens to our community members. We heard the call for virtual and in-person services, for both appointments and walk-in options, for free or pay-what-you-can programs, and more community-based locations – and delivered it all!

Book an Appointment

With the exception of CFS’s walk-in counselling clinics, all counselling services now require an appointment. To book your session, click the Book Now button and you’ll be directed to our online booking tool. If no appointments are currently available, please check back soon. New appointments are added daily. If you require support in securing your appointment, please call 1-888-726-2503.

Book Now

Client Rights & Responsiblies

At CFS Counselling + Wellbeing, we foster a culture of mutual respect and inclusivity, where everyone feels safe and valued. We do not tolerate discriminatory or aggressive behaviors and expect all clients, staff, volunteers, and partners to contribute to this positive environment. I understand that a failure to uphold this culture of respect may result in termination of services.

Frequently Asked Questions

With the number of locations and mental health and wellbeing services offered by CFS, we know the details can become confusing.

While you can contact us at 1-888-726-2503 or info@cfssc.ca, we’ve also compiled this list of FAQs for you to browse in the meantime. Maybe your question will be on the list!

View all FAQs

CLOSED

How do I access support from YouthCALL?

Youth 12-25 may access by visiting our online booking tool to make an appointment, by calling or texting 705-790-2338, by visiting our Wednesday afternoon walk-in counselling clinic at 20 Anne Street South in Barrie, or by attending one of our YC Drop-ins.

What is a single session of counselling?

A single session of counselling is like a quick check-in with a counsellor to talk about what's on your mind. It’s a one-time meeting where you can share your thoughts, feelings, or any challenges you’re facing.

During this session, the counsellor listens to you, helps you explore your feelings, and offers support. It’s a great way to get some clarity or guidance without committing to multiple sessions. Whether you need help with school stress, relationships, or just feeling overwhelmed, a single session can be a helpful step in the right direction!

Are there any fees for YouthCALL services?

No, CFS works with community partners and funders to ensure YouthCALL services are inclusive and accessible for all Simcoe County youth.

I do not live in Barrie, can I still access counselling?

Yes! YouthCALL provides youth-focused professional counselling for all young people 12-25 who live/work/go to school in Simcoe County. CFS offers in-person counselling in Barrie, Orillia, Stayner and Innisfil. Virtual counselling is available across Simcoe County. Appointments are required for all counselling sessions, except our Wednesday afternoon walk-in clinics at 20 Anne St. S. in Barrie.

Who is eligible to book a Talk Back to Negativity workshop?

School administrators, teachers, mental health leads and other educators are eligible to book a TBN workshop.

Are you considering a live workshop for your students?

There are a limited number of live workshops available. If you are interested in offering a live workshop in your classroom, please register as soon as possible.

Have you registered for a pre-recorded session?

You will be contacted by the program facilitator, who will discuss date options with you.

Are you interested in multiple workshops?

Please register only once and indicate all the workshops you would like to access.

Is there an opportunity to customize Talk Back to Negativity programming for my school?

Yes! For more information, or to book your workshop, please contact CFS Program Manager (Community Programs) Amanda Fellows by calling 705-726-2503, ext. 113, or emailing AFellows@cfssc.ca. Fees may apply.