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About MatureMinds

MatureMinds is committed to creating a future in Simcoe County where getting older is seen as full of possibilities and where we can age with a deep rooted sense of our intrinsic value.

Who We Help

Across Simcoe Muskoka, we have mental health and wellbeing programs designed for newcomers, individuals, couples, families, youth (12-25), adults (18+) and older adults (your call if this is right for you – no ID req’d).

More information can be found on our Services pages, but if you have a question not found on our website, please call us at 1-888-726-2503 or info@cfssc.ca.

Who We Help

Ways We Serve You

In-Person Appointments

We are working to expand our in-person opportunities every day. Please click the Book Now button to find out which options are found in your area.

Virtual Appointments

Professional counselling is now available virtually across Simcoe County and Muskoka by appointment.  Book Now to secure yours.

Walk-in Appointments

Appointments are not necessary for our walk-in counselling clinics. CFS offers adult and youth walk-in clinics weekly. Visit our events pages for details.

Group Counselling

Under our MindSelf banner, Simcoe Muskoka residents and employees may register for upcoming skill-development and wellness workshops, workshop series, and groups. All are offered virtually. Book Now or visit our MindSelf or event pages for details. 

Ways We Serve You

Our Areas of Expertise

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Anger Management

Counselling can help you control your anger.

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Anxiety

Anxiety is another word for fear and is a part of the human condition, but can cause dysfunction in large amounts.

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Caregivers

How counselling can support the caregiver

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Depression

Focusing on you: How counselling can help balance your emotional health.

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Disordered Eating

How counselling can help you live a healthy life and regain your self esteem.

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Gender Identity

Do you identify as a man? Woman? Neither? Both? Counselling can help you connect with your true self.

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Grief & Loss

Grief is something which everyone experiences, although it may differ from the next person(s)

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Mental Health

MIND your Health……your mental health matters.

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Sexual Assault

Whether you are a survivor of sexual assault, or have witnessed sexual assault, we can help you build a better future.

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Sexual Intimacy

Sexual intimacy issues for couples are common and can be resolved.

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Self Harm

Self-Injury is the intentional act of inflicting injury to the body.

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Stress

Trauma can shake our beliefs and shatter our assumptions of trust.

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Sexual Abuse Counselling

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Sexual Addiction

Trauma can shake our beliefs and shatter our assumptions of trust.

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Mental Health

MIND your Health……your mental health matters.

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Trauma

Trauma can shake our beliefs and shatter our assumptions of trust.

Why Choose CFS?

CFS Counselling + Wellbeing is the only family service agency in Simcoe County and Muskoka. We are dedicated to offering high quality, affordable and accessible services to support the growing and changing needs of individuals, couples, families and workplaces across our region.

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Inclusive Programming

CFS welcomes all members of our local communities, without the need for a referral or diagnosis. We strive to create safe spaces for everyone.

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Ease of Service Access

CFS listens to our community members. We heard the call for virtual and in-person services, for both appointments and walk-in options, for free or pay-what-you-can programs, and more community-based locations – and delivered it all!

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Book an Appointment

With the exception of CFS’s walk-in counselling clinics, all counselling services now require an appointment. To book your session, click the Book Now button and you’ll be directed to our online booking tool. If no appointments are currently available, please check back soon. New appointments are added daily. If you require support in securing your appointment, please call 1-888-726-2503.

Client Rights and Responsibilities

Client Rights & Responsiblies

At CFS Counselling + Wellbeing, we foster a culture of mutual respect and inclusivity, where everyone feels safe and valued. We do not tolerate discriminatory or aggressive behaviors and expect all clients, staff, volunteers, and partners to contribute to this positive environment. I understand that a failure to uphold this culture of respect may result in termination of services.

Frequently Asked Questions

With the number of locations and mental health and wellbeing services offered by CFS, we know the details can become confusing.

While you can contact us at 1-888-726-2503 or info@cfssc.ca, we’ve also compiled this list of FAQs for you to browse in the meantime. Maybe your question will be on the list!

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Is there a fee for this service?

Yes, although CFS is committed to delivering the same high-quality, professional services to all residents and employees regardless of their ability to pay. Our multi-session counselling blocks are valued at $150/session. If this amount is a barrier to service, CFS does offer a sliding scale option at the time of booking.

What happens if I cancel or do not attend my session? Will I still be charged?

CFS has reserved this time for you and requires at least 2 business days’ notice to avoid a charge to your account. Failure to do so will result in being charged the full amount of the session fee. We understand that emergencies arise when we least expect them to. If this occurs, please discuss the situation with your clinician.

Will my employee health insurance plan cover the fee?

CFS’s clinical team consists of registered social workers and psychotherapists. Most insurance plans cover registered social workers and/or psychotherapists. To avoid disappointment, please check your coverage to ensure that your insurance plan does indeed cover counselling services with one of these providers - and that your coverage matches the credentials of your assigned clinician.

What methods of payment do you take?

We take e-transfer, credit card, and cash (if your session is in person).

Can I claim my receipt?

Yes! Your receipt will include your clinician’s professional designation (e.g., Bachelor or Master of Social Work, Master of Counselling), and their registration number. At this time, we do not direct bill. However, you can submit your receipt to your healthcare insurance provider following your payment to our agency. If you do not have healthcare insurance or if your insurance does not cover the entire fee, you may be eligible to claim the uncovered portion of your fee on your year-end personal income tax forms. Please discuss your eligibility with your tax preparer.

Why is there a fee for service?

Although CFS is a non-profit agency, we rely on a variety of revenue sources to meet the needs of our operating expenses. Client fees contribute directly towards our clinical programs and provide CFS with the ability to continue offering inclusive community-based counselling and psychotherapy sessions.

Generously Funded By

Ontario
CCAT
ShareLife
Simcoe

Explore Other Services

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Spark'd

Spark’d helps newcomers and their families feel connected in Simcoe County through individualized support and community programming.

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MatureMinds

MatureMinds connects older adults to community services and supports them through the process.

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