YouthCALL: Youth Mental Health and Wellbeing

YouthCALL is the front door to mental health and wellbeing services for local youth!

About YouthCALL

YouthCALL is a dynamic and vibrant program designed to meet the unique needs of young people in our community. YouthCALL is committed to providing a supportive and enriching environment where young individuals aged 12-25 can access a wide range of services and resources to help them thrive and grow. Whether you’re seeking mental health support, career guidance, referrals to community resources or are just looking to get connected like-minded peers, YouthCALL is here to empower you to reach your full potential.

What sets YouthCALL apart?

Youth-Centered Approach:
We actively involve young people in decision-making and program development, ensuring our services meet their unique needs and preferences. If you are interested in being a part of our Youth Advisory Council, please reach out!!
Diverse and Inclusive:
YouthCALL is a safe and welcoming space for young people of all backgrounds, abilities, and identities.

Ways We Serve You

Book Now

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In-Person Appointments

We are working to expand our in-person opportunities every day. Please click the Book Now button to find out which options are found in your area.

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Virtual Appointments

Professional counselling is now available virtually across Simcoe County and Muskoka by appointment. Book Now to secure yours.

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Walk-in Appointments

Appointments are not necessary for our walk-in counselling clinics. CFS offers adult and youth walk-in clinics weekly. Visit our events pages for details.

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Group Counselling

Under our MindSelf banner, Simcoe Muskoka residents and employees may register for upcoming skill-development and wellness workshops, workshop series, and groups. All are offered virtually. Book Now or visit our MindSelf or event pages for details.

What’s going on?

Counselling

Youth counselling is for young people of Simcoe Muskoka, aged 12-25.

YC Drop-ins

Looking for a space to chill, connect, and just be yourself?

Youth Van Outreach

The YouthCALL van is rolling through the community!

Youth Advisory Council

Interested in leadership development and have a passion for mental health? Check this out!

Groups & Workshops

Come see what groups and workshops YouthCALL is offering in our communities!

Community Referrals

Live or work in Simcoe Muskoka? See what services we have in your community.

CONTACT US NOW TO GET ANY OF THESE SERVICES

Meet YoNDL!

Ever heard of YoNDL? Well, meet YouthCALL’s mascot! They’re full of charm, chaos, and questionable dance moves. This cool llama is caring, helpful, loving and there to cheer you on always!

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Birthplace

High up in the Andes in Peru.

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Family

Five siblings including a baby sister.
(Fun fact: a baby llama is called a cria!)

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Best Friend

YoNDL’s best friend is Jojo of the
North Simcoe Youth Wellness Hub!

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Home

YoNDL’s home is on a farm in South Simcoe.

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Languages

They speak Spanish and English – and like other llamas, through humming and spitting!

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Favourite Activity

YoNDL’s absolute favourite activity is being a cheerleader for YouthCALL!

Meet YoNDL!

Ever heard of YoNDL? Well, meet YouthCALL’s mascot! They’re full of charm, chaos, and questionable dance moves. This cool llama is caring, helpful, loving and there to cheer you on always!

Why Choose CFS?

CFS Counselling + Wellbeing is the only family service agency in Simcoe County and Muskoka. We are dedicated to offering high quality, affordable and accessible services to support the growing and changing needs of individuals, couples, families and workplaces across our region.

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Inclusive Programming

CFS welcomes all members of our local communities, without the need for a referral or diagnosis. We strive to create safe spaces for everyone.

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Ease of Service Access

CFS listens to our community members. We heard the call for virtual and in-person services, for both appointments and walk-in options, for free or pay-what-you-can programs, and more community-based locations – and delivered it all!

Book an Appointment

With the exception of CFS’s walk-in counselling clinics, all counselling services now require an appointment. To book your session, click the Book Now button and you’ll be directed to our online booking tool. If no appointments are currently available, please check back soon. New appointments are added daily. If you require support in securing your appointment, please call 1-888-726-2503.

Book Now

Client Rights & Responsibilities

At CFS Counselling + Wellbeing, we foster a culture of mutual respect and inclusivity, where everyone feels safe and valued. We do not tolerate discriminatory or aggressive behaviors and expect all clients, staff, volunteers, and partners to contribute to this positive environment. I understand that a failure to uphold this culture of respect may result in termination of services.

Frequently Asked Questions

With the number of locations and mental health and wellbeing services offered by CFS, we know the details can become confusing.

While you can contact us at 1-888-726-2503 or info@cfssc.ca, we’ve also compiled this list of FAQs for you to browse in the meantime. Maybe your question will be on the list!

View all FAQs

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How do I access support from YouthCALL?

Youth 12-25 may access by visiting our online booking tool to make an appointment, by calling or texting 705-790-2338, by visiting our Wednesday afternoon walk-in counselling clinic at 20 Anne Street South in Barrie, or by attending one of our YC Drop-ins.

What is a single session of counselling?

A single session of counselling is like a quick check-in with a counsellor to talk about what's on your mind. It’s a one-time meeting where you can share your thoughts, feelings, or any challenges you’re facing.

During this session, the counsellor listens to you, helps you explore your feelings, and offers support. It’s a great way to get some clarity or guidance without committing to multiple sessions. Whether you need help with school stress, relationships, or just feeling overwhelmed, a single session can be a helpful step in the right direction!

Are there any fees for YouthCALL services?

No, CFS works with community partners and funders to ensure YouthCALL services are inclusive and accessible for all Simcoe County youth.

I do not live in Barrie, can I still access counselling?

Yes! YouthCALL provides youth-focused professional counselling for all young people 12-25 who live/work/go to school in Simcoe County. CFS offers in-person counselling in Barrie, Orillia, Stayner and Innisfil. Virtual counselling is available across Simcoe County. Appointments are required for all counselling sessions, except our Wednesday afternoon walk-in clinics at 20 Anne St. S. in Barrie.

Who is eligible to book a Talk Back to Negativity workshop?

School administrators, teachers, mental health leads and other educators are eligible to book a TBN workshop.

Are you considering a live workshop for your students?

There are a limited number of live workshops available. If you are interested in offering a live workshop in your classroom, please register as soon as possible.

Have you registered for a pre-recorded session?

You will be contacted by the program facilitator, who will discuss date options with you.

Are you interested in multiple workshops?

Please register only once and indicate all the workshops you would like to access.

Is there an opportunity to customize Talk Back to Negativity programming for my school?

Yes! For more information, or to book your workshop, please contact CFS Program Manager (Community Programs) Amanda Fellows by calling 705-726-2503, ext. 113, or emailing AFellows@cfssc.ca. Fees may apply.